Tripadvisor award us a Certificate of Excellence.
We are pleased to have just received an award for Excellence by Tripadvisor. They have rated us as 4.5 (5 is the maximum).
The rating is based on guests' reviews about our property and their experience here that are posted on the Tripadvisor website. It's great to have the positive comments from guests. They are the ones who matter the most.
Excellence is something we constantly strive for, that is to ensure our guests have a most memorable time staying with us, it is a real boost to our business and confirms our efforts meet with our guests' approval.
We will display the award very proudly for all to see in our front office.
For those not very familiar with our industry, Tripadvisor is a very popular website where guests who have stayed at a property that is linked with Tripadvisor can write an independent review of their stay there. It is a little like the old "referral system" but being internet based it is worldwide and is instantly published. It is of great benefit to future travellers who are searching for good properties to stay at. We recieve a number of bookings purely based on those reviews.
After a recent assessment by Qualmark we are pleased to advise that we have again achieved the Four Star Plus level from our national accommodation quality system. We are sure that the policy we have to constantly improve our property by making changes and regularly replacing chattels really assists us to remain at a high level of achievement.
We are strong supporters of Qualmark and are pleased more sections of the tourism industry are using their assessment system and that our Qualmark systems are being more recognised by our overseas visitors.